Intrepid works with business of all sizes to help provide the right level of IT support. Our three levels of support mean that you can tailor the appropriate approach for you. We use robust process and SLA backed service desk solutions that you can flex according to your need, from remote helpdesk support to on-site engineers and professionals to guide your IT infrastructure planning.
- As well as issue resolution, we will proactively aim to improve user experience over time.
- Remote monitoring of your systems means that we can identify and resolve issues before they even occur.
- If we can’t resolve the issue remotely, we’ll send an engineer to fix the problem.
- We’ll make sure your systems have appropriate backup, to protect against business loss.
- We can help your business plan for future growth, developing your systems and processes to help you meet your business aspirations.
- And if you need a more hands on approach, we can build your on-site team, bringing in resources as necessary, and offering help with strategy and planning.